Welcome to The City of Calgary

Welcome sa Lungsod ng Calgary
ਕੈਲਗਰੀ ਸ਼ਹਿਰ ਵਿੱਚ ਤੁਹਾਡਾ ਸੁਆਗਤ ਹੈ
Bienvenido a la Municipalidad de Calgary
مرحبًا بكم في مدينة كالجاري
欢迎来到 Calgary 市


Ang abisong ito ay kababasahan ng mahalagang impormasyon na maaaring makaepekto sa iyo.

Mangyaring humingi ng tulong sa iba na isalin ito para sa iyo.

ਇਸ ਨੋਟਿਸ ਵਿੱਚ ਮਹੱਤਵਪੂਰਨ ਜਾਣਕਾਰੀ ਸ਼ਾਮਲ ਹੈ ਜੋ ਤੁਹਾਨੂੰ ਪ੍ਰਭਾਵਿਤ ਕਰ ਸਕਦੀ ਹੈ।
ਕਿਰਪਾ ਕਰਕੇ ਕਿਸੇ ਨੂੰ ਇਸ ਦਾ ਤੁਹਾਡੇ ਲਈ ਅਨੁਵਾਦ ਕਰਨ ਲਈ ਕਹੋ।

Este aviso contiene información importante que podría afectarle.

Pídale a una persona que se lo traduzca.

يتضمن هذا الإخطار معلومات مهمة قد تؤثر عليكم. فيرجى الاستعانة بشخص لترجمتها لكم.

If you or someone you know would like to participate in a language other than English, please call 311 and ask for language translation of the following information and questions.


The third floor of the Municipal Building is a central location for Calgarians to access a variety of in-person services. At these service counters, citizens apply for the Fair Entry program, purchase transit passes, pay ENMAX bills, receive information and assistance with municipal taxes, apply for the Tax Installment Payment Plan (TIPP), and much more.

The services offered at these counters are becoming more in demand every year. As the need grows, we are looking at how we can better serve you at our counters through changes to technology, space, accessibility, security, and signage.

The following City services are currently offered at the third floor Municipal Building north counters:

  • Fair Entry (Fee Reduction Application Process)
    • Calgary Transit Low Income Pass Program
    • Recreation Fee Assistance
    • Property Tax Assistance Program
    • Seniors Services Home Maintenance Program
    • No Cost Spray Neuter Program
  • Cashiers
    • Low Income Transit Pass
    • Senior Low Income Transit Pass
    • Regular Transit Pass
    • Senior Regular Transit Pass
    • Property Tax payment
    • Animal License payment
    • Enmax payment
    • Other
  • Tax Advisory Services
    • Property Tax inquiry
    • Business Improvement Area inquiry
    • Animal Licensing


    Click here to view the What We Heard Report

    PROVIDE YOUR INPUT - survey is now closed thank you for your time and input.

    More about you: please provide some additional information about yourself.

    Salamat sa iyo

    ਤੁਹਾਡਾ ਧੰਨਵਾਦ


    شكرًا لكم


    Thank You!


    Survey responses will help us form appropriate project priorities for improving the experience at the Fair Entry, Cashiers, and Tax Advisory Service counters. The project team will review these priorities with professional consultants and internal expertise to make a final plan. You can check back here for a What We Heard / What We Did report once the analysis is complete.

    View theWhat We Heard Report.