ABOUT THE PROJECT

This project is in response to the Calgary Transit Zero-Based Review (ZBR) report, and in alignment with the Seniors Age-Friendly Strategy. As a result of this report, Council directed Administration to provide an assessment of transit services in order to identify potential changes to service levels or service efficiency, which means the overall customer experience. This may also include changes to the cost of the Regular Senior Yearly Pass. These changes would not affect the cost of the Low Income Senior Yearly Pass.

The Seniors Age-Friendly Strategy includes initiatives that provide opportunities for Calgary's aging population to participate more fully in their communities. This has resulted in identifying key priority areas for The City to track how it's supporting social inclusion and wellbeing for Calgarians as they age. The priority area that this project aims to support is that of Transportation and Mobility. In order for Calgarians to be able to freely move throughout the city as they age, it is important to consider the affordability of public transit fares and passes for seniors.

Calgary Transit will be reporting back to Council in June 2018 with recommendations regarding seniors' transit fares in their Fare and Revenue Framework report. To help influence their recommendation and their future business plan, they want to understand what is important to seniors when deciding whether or not to take transit.


YOUR INPUT

Thank you to those of you who provided your input to help us understand why seniors choose to use, or not use, Calgary Transit. The feedback form is now closed.

Your input, in combination with RouteAhead, the Seniors' Age-Friendly Strategy, and the Calgary Transit Zero-Based Review report will:

  1. Influence the recommendations that Calgary Transit makes to Council in their Fare and Revenue Framework report.
  2. Be shared with Calgary Transit for consideration in their future business planning.

Please note that this engagement is not related to the Low Income Seniors Yearly Pass.


Which scenario best describes your Calgary Transit usage? Required

Note: Older adult refers to Calgarians 65 years of age and older.

Which scenario best describes your current personal situation? Required

Note: Older adult refers to Calgarians 65 years of age and older & younger family member refers to Calgarians under 65 years of age.

When deciding whether or not to take transit, the most important thing to me is... Required

Please tell us why this is the most important thing to you.

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When deciding whether or not to take transit, the second (2nd) most important thing to me is...

Please tell us why this is the 2nd most important thing to you.

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When deciding whether or not to take transit, the third (3rd) most important thing to me is...

Please tell us why this is the 3rd most important thing to you.

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Evaluation Questions

Evaluation questions are only evaluating the engagement process, not the project. These responses will not be included in a public report back. They will only be used to help us improve how we do engagement.


I’m satisfied with the opportunity to provide my input
I received enough information to provide meaningful input.
I understand how my input will be used.
How did you hear about engagement opportunities for this project?

Please click the Submit button to complete your survey. Thank you.


The survey form is now closed. Thanks for your contributions.


NEXT STEPS

Your feedback will be reviewed, themed and included in a What We Heard Report. The What We Heard Report will be shared with the project team as a resource to help them formulate their recommendations regarding seniors’ transit fares. They will present these recommendations to the Standing Policy Committee on Transportation and Transit in May 2018 and to City Council in June 2018. The What We Heard Report will be posted here in March 2018. Additionally, printed and emailed copies of the report will be shared with the locations where in-person engagement sessions were held.