PROJECT UPDATE

Project Update - December 11, 2020

Overview of the pilot

The two-year shared e-Scooter and e-Bike (micromobility) Pilot started in October 2018 and concluded on October 31, 2020. Since the launch of the pilot, there has been three permitted private sector operators (Lime, Bird Canada, and Roll) and 1.9 million shared mobility trips.

2020 Shared e-Scooter Survey – What We Heard Report is now online

Thank you to those who recently provided input on phase two of shared e-Bike and e-Scooter (micromobility) Pilot. In 2020, participants had an opportunity to provide feedback through an online survey from Sept. 16 to Oct. 7, 2020.

For this year’s survey, we received over 7,300 responses. Participants’ feedback has been used to help inform what the future will look like for shared e-Bikes and e-Scooters in Calgary.

You can now read the What We Heard Report containing the 2020 public survey results.


PARKING FINES UPDATE (August 2020)

Earlier in 2020, we installed Share & Go Parking zones to provide users a dedicated space to park the shared e-scooters that will not block or inhibit other sidewalk users. Additionally, users can park scooters in the 'furniture zone': the part of the sidewalk in line with bike racks, trees or trash bins.

Scooter companies will now be implementing fines for those users who continue to improperly park their shared e-scooter once they have completed their ride (e.g. in the middle of the sidewalk).

For more information on how to report improperly parked shared e-scooters, or other changes to the pilot, please visit Calgary.ca/scootershare


ABOUT THE PROJECT

On July 16, 2018, a Notice of Motion was unanimously approved by Council to implement a two-year Dockless Bike Share Pilot by September 2018 with the direction to incorporate additional shared transportation options, as they become available. In July 2019 fleets of shared electric scooters (shared e-scooters) were added to the pilot. Throughout the pilot, The City is allowing third-party vendors to operate bike and scooter share services in Calgary.

In 2020, participants had an opportunity to provide feedback on phase two if the pilot through an online survey from Sept. 16 to Oct. 7, 2020. Thank you to those who provided input. You can now view the 2020 What We Heard Report.

Previously, in fall 2019, you gave input on the shared micromobility pilot that includes shared e-scooters and shared e-bikes at engagement events and online. You can view the first phase of engagement online.

The pilot concluded on October 31, 2020. Next, City Administration will be presenting a report as part of a virtual presentation to the Standing Policy Committee (SPC) on Transportation and Transit (T&T) at 1 p.m. on Wednesday, Dec. 16, 2020.

For more information about the pilot, please visit calgary.ca/scootershare.


NEXT STEPS

We will be presenting a report as part of a virtual presentation to the Standing Policy Committee (SPC) on Transportation and Transit (T&T) at 1 p.m. on Wednesday, Dec. 16, 2020. You can now download online the Shared e-Bike and e-Scooter Final Pilot Report.

As a result of COVID 19, public wishing to speak at the the upcoming Committee meeting on Dec. 16, 2020 will need to register in advance and must participate remotely. Before participating remotely, please review the procedures you will need to follow at the upcoming meeting.