Stage 1 of the Green Line LRT runs from 16 Avenue N to 126 Avenue S.E. It includes 20 km of linear track, with an alignment which runs through more than 15 communities and alongside hundreds of businesses. While we are focused on the long-term vision and the benefits the Green Line will deliver on opening day, it is important to understand that the period of construction of the Green Line LRT will be disruptive and that we all need to be prepared. Green Line is committed to working with businesses and communities in advance of construction to ensure that impacted stakeholders have the information they need to be prepared for construction, and so that we can all be better equipped to manage the impacts of LRT construction.

More about the Business Support Program

What will a Business Support Program do?

Throughout construction, Green Line will work to maintain open lines of communication with impacted stakeholders, ensuring there are regular updates and providing advance notice of planned disruptions. There will be a team equipped to respond to public concerns, address issues and support timely resolution. As part of the Business Support Program, Green Line will establish a Business Insights Panel and the team will facilitate regular opportunities for businesses and communities to ask questions about Green Line construction activity. The team will also provide opportunities to work collaboratively with The City to develop both City and community-driven ideas to support impacted businesses and communities throughout the extended construction period.

Potential initiatives could include things like providing detour communications for impacted businesses, improved signage and wayfinding, or initiatives that may require greater coordination and effort like special events or programming.

How will a Business Support Program support different business needs?

The Business Support Program is envisioned to evolve with the project. The idea is to establish a core Business Support Program with ongoing opportunities to provide input and inform the program as construction impacts change and new opportunities are identified from now until opening day.

How committed is the City of Calgary to supporting businesses during construction?

In 2015, City Council directed Administration through a Notice of Motion (NM2015) to consult with the impacted business community to develop a Business Support Program, and report back to the Green Line Committee, prior to commencement of construction of the Green Line LRT.

Through the Business Support Program, the team is committed to working with businesses and communities along the Green Line to help prepare for and manage potential impacts through each phase of the Green Line LRT project and we are not starting from scratch. For the past few years, we have been learning from other projects in Calgary and from other cities. We have been learning from businesses and communities impacted by Green Line’s enabling works projects in Beltline, Ramsay, Highfield, Ogden and Douglas Glen. We have been testing ideas and working to better understand our stakeholders in preparation for LRT construction and for the development of a program to support businesses.

What could construction look like?

As cities grow and the need for people to connect across the city for work, for school, to reach amenities and services, so does the need for transit projects like the Green Line LRT project. This is an important investment into Calgary’s future. Having said that, we know that construction will be disruptive for Calgarians, for businesses, and for communities along the Green Line alignment and that we all need to be prepared.

The Green Line LRT project is a linear infrastructure project. Stage 1 includes 20 kilometres of light rail track and will have at-grade, elevated and underground components. To help put the scale of these types of projects into perspective, we have included a small handful of images of LRT construction projects from Calgary and around the world.

We also know that projects of this scale take much longer to plan for and deliver than a typical City infrastructure project. With this in mind, it’s important to understand that we don’t have all the information today and that we will not have many of the details around construction impacts for some time to come.

There are different construction methods that can be used to construct projects like the Green Line LRT. These photos represent a variety of construction methods, however, the actual method of construction of the Green Line LRT project is not known at this time.

The Business Insights Panel

The Business Insights Panel (BIP) will support development of the Green Line’s Business Support Program (BSP) to help businesses and communities prepare for and manage the potential impacts of Green Line LRT construction. The panel is one way that we will ensure local business perspectives are embedded in our consultation process. Current membership is comprised of representatives from Business Improvement Areas (BIAs) and Community Association (CA) representatives along the Stage 1 alignment (16 Avenue N to 126 Avenue S.E.).

On January 12, Green Line hosted a virtual meet and greet for the BIP panel with each member providing an introduction, describing the business environment in their area, sharing construction hopes and fears, and outlining their own priorities for 2021. The experiences are diverse, the business environments are unique, and all perspectives are valuable. The first official meeting of the BIP panel took place on January 26 and included a review of the Terms of Reference (TOR) and a presentation from the BSP program manager to help set a foundation for establishing program objectives. The BIP continues to meet on a monthly basis.

We understand it’s a challenging time for businesses. We are committed to working with businesses and communities in advance of construction to ensure that impacted stakeholders have the information they need to be prepared for construction.

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