UPDATE

Thank you for your input. For details on the engagement, including what was heard and how that information was used, please see below.

Bus route changes will be implemented starting on November 19, 2018.

Information sessions about these changes will be held at the following times and locations:

Date

Location

Time

Saturday, Oct. 20

Genesis Centre

9:00 – 11:00 a.m.

Tuesday, Oct. 23

Foothills Medical Centre – Garden Deli

11:00 a.m. – 2:00 p.m.

Thursday, Oct. 25

Remington YMCA

4:00 – 6:00 p.m.

Saturday, Oct. 27

Village Square Leisure Centre

11:00 a.m. – 1:00 p.m.

Tuesday, Oct. 30

University of Calgary – MacEwan Hall north courtyard

11:00 a.m. – 2:00 p.m.

ABOUT THE PROJECT

The City of Calgary is building new and improved Bus Rapid Transit (BRT) routes that will shape the way the broader transit network operates. As part of this project, Calgary Transit is reviewing dozens of existing bus routes to develop a more effective and efficient bus network in Calgary.

The goal of this review is to implement a revised bus network linking into the following new BRT routes:

  • 17 Avenue S.E. BRT
  • North Crosstown BRT
  • South Crosstown BRT

The existing bus network is being revised based on the following objectives:

  1. Make efficient use of the BRT infrastructure (e.g. stations, queue jumps, separate lanes)
  2. Provide routes that are more direct and easier to understand
  3. Reduce travel time
  4. Operate more frequently with a longer span of service on some routes (e.g. start earlier, end later)
  5. Provide better service to key destinations
  6. Reduce duplication of service
  7. Increase ridership

We have collected stakeholder and citizen feedback online and at open houses throughout the city.

To learn how this feedback was used to update and refine routes please see the linked What We Did presentation. Full details on what was heard and how it was used can also be found in the WHAT WE HEARD / WHAT WE DID tab below.

DESIGNING THE TRANSIT NETWORK

NEW REGIONAL ROUTE MAPS

WHAT WE HEARD/WHAT WE DID


The What We Heard Summary report can be found here.

The following routes have been added, retained and/or changed as part of the What We Did response to public engagement: 1, 24, 31, 43, 49, 68, 87, 90, 91 (retained), 127, 131 (now 155), 149, 305, and 17 AV SE BRT

To learn about What We Did view this portion of the presentation.

To view the entire presentation of changes please open this presentation.

Individual route feedback and changes, if applicable, can be found on the tabs above.


17 AVE SE BRT

To read all the verbatim feedback on the 17 AVE SE BRT please open the What We Heard report link.

To see the map click here.

What We Heard - Highlights

Some Positives

•Good connection to East Hills

•Good frequency

•Good service span

Some Concerns

•Should extend farther west into the downtown core

•Should stop at 61 ST SE and 70 ST SE

•Require park and ride at east end of route

•The pedestrian crossing environment along 17 AV SE

•Ensure schedule is spaced out with Route 1 on 17 AV SE

      North Crosstown BRT

      To read all the verbatim feedback on the North Crosstown BRT please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connection to major destinations such as Foothills, Alberta Children’s Hospital, SAIT, and University of Calgary, particularly from NE Calgary

      Some Concerns

      •Additional frequency required, particularly off-peak

      •Does not directly serve some places

      South Crosstown BRT

      To read all the verbatim feedback on the South Crosstown BRT please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Direct route connection between important destinations in SE and SW Calgary

      Some Concerns

      •Additional frequency required, particularly in peak periods

      •Should extend farther north

      Route 1

      To read all the verbatim feedback on Route 1 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good use of BRT infrastructure along 17 AV SE

      •Good routing downtown along 5 AV and 6 AV

      Some Concerns

      •Does not serve Alberta Children’s Hospital

      •Frequency must be high enough to manage overcrowding

      •Should be swapped with Route 20 on Crowchild Tr NW to ensure Route 20 can continue to serve Foothills Medical Centre

      Route 8

      To read all the verbatim feedback on Route 8 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Direct connection to Alberta Children’s Hospital and Foothills Medical Centre, reducing transfers from North Central and NW Calgary.

      Some Concerns

      •Concerns that overcrowding could slow down the route and increase travel time

      •Additional frequency required

      Route 9

      To read all the verbatim feedback on Route 9 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good replacement for Routes 72/73 on the west side of the city

      •Good connection to Foothills Medical Centre

      •Good connection to Mount Royal University from NW

      Some Concerns

      •Does not serve Alberta Children’s Hospital

      •Frequency must be high enough to manage overcrowding

      •Should be swapped with Route 20 on Crowchild Tr NW to ensure Route 20 can continue to serve Foothills Medical Centre

      Route 19

      To read all the verbatim feedback on Route 19 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Concerns

      •Removal of portion of route west of Lions Park will require transfers for current Route 19 users

      •Requires additional frequency, particularly off-peak.

      •How will the route actually operate around Lions Park?

      Route 20

      To read all the verbatim feedback on Route 20 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Some customers appreciate the more direct, faster travel between NW and SW, particularly for connections to/from University of Calgary and Mount Royal University

      Some Concerns

      •Broken connections between Foothills Medical Centre and:

      •North Central Calgary

      •Crowchild Trail Corridor

      •Rockyview Hospital

      •Red Line South Corridor


      Route 23

      To read all the verbatim feedback on Route 23 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connection from NE to SE

      •Good coverage to industrial areas

      Some Concerns

      •Loss of coverage to Foothills Industrial, with suggestions to deviate the route more through this area.

      •Concern over increased transfers for some people

      Route 24

      To read all the verbatim feedback on the Route 24 please see the What We Heard report link.

      To see the map of the proposed route, click here.

      Please note, this route has been updated from the original proposal linked above. To see the updated route, please look on page 14 of the final What We Heard / What We Did presentation.

      What We Heard - Highlights

      Some Positives

      •Good additional service in Quarry Park

      •Good connection to Quarry Park from Ogden/Lynnwood

      Some Concerns

      •Duplicates others services in Lynnwood and Ogden in particular

      •Trip from Quarry Park is too long

      •Requires additional frequency / opposed to reduction in peak service

      •Removes service from Shepard RD SE



      Route 31

      To read all the verbatim feedback on the Route 31 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connection to Lions Park and the Red Line

      •Good connection to Market Mall from more places than before

      Some Concerns

      •Removal of service on 39 ST NW @ 32 AV NW

      •Ensure late night service continues until end of shift times

      •Route should serve Foothills Medical Centre

      Route 38

      To read all the verbatim feedback on the Route 38 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good replacement for Route 72/73 in the north of the city

      •Improved service from Temple to NW Calgary destinations

      •Expected improvement in reliability over 72/73

      Some Concerns

      •Inadequate replacement for Routes 72/73

      •Should be extended into Monterey Park

      •Requires additional frequency

      •Should extend to Alberta Children’s Hospital and/or Foothills Medical Centre

      Removal of service from Whitefield DR

      Route 42/49

      To read all the verbatim feedback on the Route 42/49 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good frequency

      •Good connections to destinations in Forest Lawn

      •Good connection to Route 1 at Penbrooke terminal, and by extension the 17 AV SE transitway

      Some Concerns

      •An inadequate replacement for Routes 23, 45, 50/51, 57, and 72/73 in terms of frequency and connections

      •Loss of coverage in Marlborough Park and Abbeydale

      •Left turn from Abbotsford DR NE to 68 ST NE



      Route 43

      To read all the verbatim feedback on the Route 43 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good replacement for 72/73 south of 17 AV SE

      •Good service for 36 ST NE

      •Good frequency

      •Good connection to Chinook from NE and SE

      •Good connection to Westwinds area

      Some Concerns

      •Inadequate replacement for Routes 72/73

      •Confusion over whether route operates in two directions

      •Removal of service to destinations along 8 AV SE

      •Removal of service on 52 ST E

      •Inadequate service for 36 ST SE

      •Requires more frequency in off-peak times

      •Capacity

      •Connections between Route 9 and 43 at Chinook station

      Route 57

      To read all the verbatim feedback on the Route 57 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Connections to LRT and North Crosstown BRT

      •Removal of deviation into Whitehorn Station terminal

      Some Concerns

      •Loss of direct connection from Erin Woods and Dover to McCall WY

      •Concern over removal from 26 AV SE

      Route 58

      To read all the verbatim feedback on the Route 58 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Maintains 44 ST SE service with connection to Marlborough Mall

      •Good connection from Erin Woods to destinations along 44 ST SE (e.g. Forest Lawn High School)

      Some Concerns

      •Increased travel time to downtown (loss of Route 125 express)

      •Loss of connection to Co-op at 33 ST SE from east Dover (loss of Route 26)

      •Loss of connection destinations on 36 ST NE north of Marlborough (loss of Route 57)

      •Loss of connection to schools on 36 ST SE from Erin Woods

      Route 67

      To read all the verbatim feedback on the Route 67 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good replacement for Route 45 on Memorial Dr E

      •Better connection into Marlborough Station than Route 45

      Some Concerns

      •Extend north into Abbeydale

      •Extend south to Applewood Park

      •Requires additional frequency

      Route 87

      To read all the verbatim feedback on the Route 87 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connections from Applewood to 17 AV SE and Marlborough Station

      •Good connection from Marlborough Station to 17 AV SE

      •Route has fewer turns and runs on more major roads than Route 45

      •Good connections to 17 AV SE BRT

      Some Concerns

      •Requires additional frequency

      •Capacity concerns

      •Loss of connection to 14 AV SE destinations from Applewood Park

      Route 104

      To read all the verbatim feedback on the Route 104 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connection to University of Calgary

      Some Concerns

      •Capacity on shuttle buses

      •Potential overcrowding between University of Calgary and Foothills Medical Centre

      •Requires additional frequency

      Route 127

      To read all the verbatim feedback on the Route 127 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Consistent two-way service in Marlborough and Marlborough Park compared to Routes 50/51

      Some Concerns

      •Should operate later than proposed 9:00 pm

      •Requires additional frequency

      •Requires weekend service in industrial portion of route

      Route 131 - Replaced with 155

      To read all the verbatim feedback on the Route 131 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Connects Forest Lawn to Franklin Station more directly than previous Route 26.

      •Connects destinations in Forest Lawn including the library and Bob Bahan pool to surrounding communities

      Some Concerns

      •Does not operate on 26 AV SE

      •Missing connection to No Frills at 44 ST SE

      •Missing connection to Marlborough Station and mall area

      Route 135

      To read all the verbatim feedback on the Route 135 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connection from Erin Woods to Marlborough Station, 17 AV SE, and schools

      •Good frequency

      •Good additional service on 36 ST SE

      Some Concerns

      •Missing direct bus to downtown (loss of Route 125)

      •Should be an all-day bus route

      •Does not operate on 26 AV SE

      Route 147

      To read all the verbatim feedback on the Route 147 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connection to Red Line LRT at 39 Avenue Station

      Some Concerns

      •Lower level of service than current Route 23 on 50 AV SE

      •Should instead travel to NE Calgary

      •Requires additional frequency and service span

      Route 148

      To read all the verbatim feedback on the Route 148 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good coverage east of 52 ST SE

      •Good frequency and service span

      •Direct routing

      Some Concerns

      •Requires transfer from NE Calgary

      •Service span at night should extend past 11:30 pm shift times

      Route 149

      To read all the verbatim feedback on the Route 149 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good industrial coverage

      Some Concerns

      •Should connect to LRT

      •Requires multiple transfers to access service at South Hill

      •Insufficient service for 90 AV SE

      Route 150

      To read all the verbatim feedback on the Route 150 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Good connection from Anderson Station

      Some Concerns

      •Service span at night should be extended for later shift times

      •Missing service to 90 AV SE industrial area from Anderson Station

      Route 302

      To read all the verbatim feedback on the Route 302 please see the What We Heard report link.

      To see the map click here.

      What We Heard - Highlights

      Some Positives

      •Improved travel time for those travelling through at Quarry Park

      Some Concerns

      •Lack of coverage in Quarry Park for those who use the 302 to access that site

      •Will takes too long to get to/from downtown

      Route 305

      To read all the verbatim feedback on the Route 305 please see the What We Heard report link.

      To see the Route 305 map click here.

      What We Heard - Highlights

      Some Positives

      •Better downtown routing coming from west

      Some Concerns

      •Loss of connection from 17 AV SE to NW on Route 305

      •Requires off peak and weekend service

      •Requires additional frequency

      •Reduction in service from 17 AV SE to University of Calgary

      Process Evaluation Comments

      The process evaluation comments can be found here.


      ROUTES THAT HAVE BEEN REPLACED

      The following routes were originally proposed to be removed and have been replaced with other new routes:

      25, 26, 45,50, 51, 66, 72, 73, 91, 95, 125, 126, 136, 176 and 409.

      The following routes will also be replaced as part of Calgary Transit's What We Did response to public engagement: 181 and 182

      The following routes originally proposed to be removed will now be retained in a modified form: 91

      Feedback that was received on the old routes can be found on these tabs.

      Route 72/73

      The verbatim feedback on route 72/73 can be found here.

      Route 91

      To read all the verbatim feedback on the Route 91 please see the What We Heard report link.

      What We Heard - Highlights

      Some Concerns

      • Removing the route from between Lions Park and Foothills Medical Centre will reduce accessibility from the Red Line and connecting bus routes.
      • In particular, North Crosstown does not stop close enough to Lions Park Station or within the Foothills Medical Centre.
      • Route 40 does not have a sufficient level of service to replace the Route 91 role.
      • This connection is important for customers connecting from Centre City, from which there are no current direct bus routes. These individuals are often making more than one transfer on their trip

      Routes 125 & 126

      The verbatim feedback on routes 125 and 126 can be found here.

      Route 176

      The verbatim feedback on route 176 can be found here.

      ROUTES THAT WERE NOT PART OF THE REVIEW

      Some people gave feedback on routes that were not included in the Transit Review. The feedback from those routes have been grouped together and can be found by clicking on the tabs that follow.

      Routes 3, 6 & 7

      Verbatim feedback on these routes can be found here.

      Routes 10, 11, 12, 13 & 14

      Verbatim feedback on these routes can be found here.

      Routes 30, 32, 33, 34, 36 & 37

      Verbatim feedback on these routes can be found here.

      Routes 40, 41, 46, 47 & 48

      Verbatim feedback on these routes can be found here.

      Routes 52 & 53

      Verbatim feedback on these routes can be found here.

      Routes 68, 71, 75, 82, 85 & 86

      The feedback received on these routes can be found here.

      Routes 93, 96, 97 & 100

      The feedback on these routes can be found here.

      Routes 105, 110, 111, 115, 117 & 118

      The feedback on these routes can be found here.

      Routes 124, 127 & 129

      The feedback on these routes can be found here.

      Routes 151-153, 157, 159 167-168 & 174

      The feedback on these routes can be found here.

      Routes 300, 301, 306, 402, 406, 408, 409, 411, 412, 440 & C-train

      The feedback on these routes can be found here.

      General Comments

      To read the general comments received click on this link.

      NEXT STEPS

      Bus route changes will be implemented on November 19, 2018.

      Information sessions about these changes will be held at the following times and locations:

      Date

      Location

      Time

      Saturday, Oct. 20

      Genesis Centre

      9:00 – 11:00 a.m.

      Tuesday, Oct. 23

      Foothills Medical Centre – Garden Deli

      11:00 a.m. – 2:00 p.m.

      Thursday, Oct. 25

      Remington YMCA

      4:00 – 6:00 p.m.

      Saturday, Oct. 27

      Village Square Leisure Centre

      11:00 a.m. – 1:00 p.m.

      Tuesday, Oct. 30

      University of Calgary – MacEwan Hall north courtyard

      11:00 a.m. – 2:00 p.m.


      Notices will also be posted on individual bus stops prior to the change occurring.