The City of Calgary and the University of Calgary are collaborating on a multi-year study of Calgary's short-term rental (STR) market through the Urban Alliance partnership. Our goals are to gain an in-depth understanding of Calgary’s STR market and the challenges and opportunities it presents, and to use this knowledge to recommend an updated regulatory approach for STRs that:

• is flexible, effective and transparent.

• addresses current and emerging challenges.

• aligns with City priorities related to housing, land use, economic development, downtown revitalization, equity, hospitality and tourism.

Public engagement is a key component of this research. Calgarians and interested parties had the opportunity to share experiences and provide feedback during two phases of engagement in 2023 (Phase 1) and 2024 (Phase 2). The What We Heard Reports can be found here:

Phase 1 What We Heard Report

Phase 2 What We Heard Report

To learn more about the Short-Term Rental Study, including what else the study team has been working on, click here. You can also access research that we’ve already completed in the Document Library on this page.

Calgary first introduced STR regulations in February 2020. Since then, the STR market has evolved and grown, and broader social and economic shifts have created new pressures and priorities for our city. We need to understand these changes and their implications. We also need to be able to adjust to and keep pace with them.

At the same time, our understanding of how to adapt and fine-tune policy approaches has improved: as Canadian cities have gained more experience with the STR market and implemented regulations, we’ve learned what works, what doesn’t, and where policy innovation is still needed.

All of this means that it is an ideal time to undertake a comprehensive study of Calgary’s STR market and the current regulatory framework.

Your knowledge and ideas make our research better. To ensure the Short-Term Rental Study incorporates the insights and concerns of Calgarians and interested parties, we conducted two phases of engagement.

Phase 1 ran from October 19 to December 31, 2023 and asked questions about:

• How you participate in the short-term rental market;

• How short-term rentals impact you; and

• What you see as current and future concerns.

We also heard from interested parties through interviews and focus groups.

Phase 2 ran from August 26 to September 30. Please see below for the questions asked in Phase 2.

The reports from the first and second phases of public engagement, along with the research data from the University of Calgary, will inform City Administration on the recommendations to present to Council later this year.

The What We Heard Reports can be found here:

Phase 1 What We Heard Report

Phase 2 What We Heard Report

The reports are can also be found in the Document Library on this page.