NOTE: This portal page is designed to gather feedback from users and those impacted by the City of Calgary's Access Design Standards. It aims to ensure that the voices of all community members are heard, facilitating improvements in accessibility and inclusivity across municipal infrastructure.


About the Project

This project aims to update the City’s Access Design Standards (ADS), a policy document that guides project managers and external consultants on design and construction requirements for new buildings and the renovation of existing City infrastructure.

The Standards apply to all City facilities and other public spaces on City-owned land: facilities, roads, sidewalks, pathways, parks, pedestrian crossings, parking lots, bus stops, transit stations and more. These standards emphasize universal design and accessibility for people with physical, sensory and cognitive disabilities.



Stage 1: General Outreach and Engagement

In this initial stage, we will Listen & Learn and Consult with participants. We'll gather their insights on what is effective and what needs improvement in the Access Design Standards. This feedback will guide the next phase of our outreach and engagement.

Stage 2: Targeted Outreach and Engagement

During this phase, we will Consult and Collaborate through targeted workshops and meetings. We'll collect feedback from participants with lived experience and subject matter expertise, incorporating insights from the first stage.

Stage 3: Report Back

In the final stage, we will Inform/Communicate by sharing information with the community. We will present the completed "What We Heard" and "What We Did" reports

The ADS are The City’s barrier-free and universal design requirements for city infrastructure (including facilities, roads, sidewalks, pathways, parks, pedestrian crossings, parking lots, bus stops and transit stations).


These standards were first introduced in 1988 and are updated approximately every five years to align with the Province of Alberta’s building code adoption. The building code provides the legal minimum standards that must be adhered to in the design and construction of buildings.


The ADS incorporates current accessible and universal design best practice standards that go beyond building code minimums to improve built environment access and navigation for people with physical, sensory, and cognitive disabilities.

The ADS arerequired in the design and construction of all new and renovated municipal infrastructure on City-owned land. This includes:

  • Facilities and other public spaces that are operated by The City of Calgary

  • Facilities and other public spaces that are built on City-owned land but operated by another organization (e.g., Community Associations and Civic Partner facilities such as Calgary Zoo, Heritage Park, MNP, Vivo)

The ADS is not retroactive, so will not be applied to existing facilities or other public spaces until a renovation is taking place. At that time, only those components that are within the scope of the renovation will be required to apply ADS.

Private landowners and developers are not required to meet the ADS. The 2023 National Building Code – Alberta Edition and municipal Bylaws such as the Land Use Bylaw outline the requirements for development and building on privately owned land.

The Calgary Corporate Accessibility Policy outlines the City of Calgary’s commitment to providing the greatest level of access and the right of people with disabilities to reach, use and participate in City facilities and open spaces. The ADS achieves the desired outcomes outlined in the policy through the development and application of standards that address areas not mandated by the building code. The premise of the ADS is to ensure that public spaces are useable and functional for people with disabilities.

Municipal infrastructure includes but is not limited to the following:

  • Buildings and facilities owned and operated by The City of Calgary
  • Other buildings and facilities on City-owned land (e.g. civic partners such as Calgary Zoo, Heritage Park etc.)
  • Roads
  • Sidewalks
  • Pathways
  • Parks
  • Pedestrian crossings
  • Bus stops and transit stations
  • Etc.

Accessible: When applied to a facility or other public space, accessible means it can be entered, exited, and used by people with physical, sensory and cognitive disabilities.

Barrier-free: When referring to the building code, barrier-free design principles are the minimum requirements for the design and building requirements that accommodate people with disabilities.

Built Environment: This refers to the human-made surroundings that provide the setting for human activity. This includes buildings, parks, roads, bridges and other infrastructure.

Universal Design: A space is designed to be accessible, understood easily, and is usable by all people regardless of their age, size, ability, or disability.

Gallery Shots


Participate by leaving feedback here - extended to January 5, 2025

Note: If you are not able to leave feedback using the electronic form below, please use the Word document located on the right-hand side of this page in the Document Library. You can also contact 311 and ask to be contacted by an Engage staff member to assist with the survey.